31 lines
1.2 KiB
SQL
31 lines
1.2 KiB
SQL
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-- +goose Up
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-- Agent 4/10: async AI fallback jobs after FAQ match miss.
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CREATE TABLE IF NOT EXISTS support_auto_jobs (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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ticket_id UUID NOT NULL REFERENCES support_tickets(id) ON DELETE CASCADE,
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company_id UUID NOT NULL REFERENCES companies(id) ON DELETE CASCADE,
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status TEXT NOT NULL DEFAULT 'pending'
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CHECK (status IN ('pending', 'running', 'done', 'failed')),
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attempt INT NOT NULL DEFAULT 0,
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last_error TEXT,
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created_at TIMESTAMPTZ NOT NULL DEFAULT now(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT now()
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);
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CREATE UNIQUE INDEX IF NOT EXISTS support_auto_jobs_ticket_active_uidx
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ON support_auto_jobs (ticket_id)
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WHERE status IN ('pending', 'running');
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CREATE INDEX IF NOT EXISTS support_auto_jobs_status_created_idx
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ON support_auto_jobs (status, created_at ASC)
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WHERE status = 'pending';
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CREATE INDEX IF NOT EXISTS support_auto_jobs_company_idx
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ON support_auto_jobs (company_id, created_at DESC);
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-- +goose Down
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DROP INDEX IF EXISTS support_auto_jobs_company_idx;
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DROP INDEX IF EXISTS support_auto_jobs_status_created_idx;
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DROP INDEX IF EXISTS support_auto_jobs_ticket_active_uidx;
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DROP TABLE IF EXISTS support_auto_jobs;
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