greeneclipse
8580c996c3
Drop one-shot tmp/axe scripts and agent i18n scratch so the Gitea tree is deployable.
37 lines
1.6 KiB
Markdown
37 lines
1.6 KiB
Markdown
# 10 — Support KB product content (agent 6/10)
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**Scope:** User-facing Support Knowledge articles about Descrybe product, workflows, how-tos, and troubleshooting.
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**Storage:** `support_kb_articles` (goose `032_support_kb_auto_reply.sql`). Admin UI: `/admin/support/knowledge`.
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## Seed
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JSON corpus: `scripts/seed/support-kb-articles.json`
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Command:
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```powershell
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cd apps/api
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go run ./cmd/seed-support-kb -postgres $env:DATABASE_URL
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# or rely on DATABASE_URL from the environment / root .env
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```
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Idempotent upsert on `slug`. Articles are published with keywords/intent_keys for FAQ auto-match.
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## Images
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Markdown bodies reference existing `apps/web/static` assets (no generated images):
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| Asset | Used in |
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|-------|---------|
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| `/descrybe_preview.png` | What is Descrybe |
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| `/descrybe_logo.png` | What is Descrybe |
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| `/import_suppliers.png` | Getting started, import feeds |
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| `/enhance_products.png` | Getting started, AI titles/descriptions |
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| `/export_data.png` | Getting started, export feeds |
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| `/import_taxonomy.png` | Feed mapping |
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## Accuracy sources
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README, `apps/web/src/lib/components/site/data.ts`, pricing-data Free/credits FAQ, `docs/getting-started.md`, `docs/free-tier.md`, `docs/store-connectors.md`, `docs/eprel.md`, `docs/tutorial.md`, `docs/marketing-suite-user-guide.md`, processing `ParseV1ProcessingType` / EAN validation in `v1_process_handlers.go`.
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**Explicit non-claims:** FTP unsupported; Amazon export preset is marketing graphic / backlog (shipped presets: Google Shopping, Meta, custom); marketing throughput stats from homepage are not repeated as verified benchmarks in KB bodies.
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