Files
descrybe/docs/support-auto/10-kb-product-content.md
T
greeneclipse 8580c996c3 Initial commit of Descrybe v2 without local scratch artifacts.
Drop one-shot tmp/axe scripts and agent i18n scratch so the Gitea tree is deployable.
2026-08-09 22:47:43 +02:00

1.6 KiB

10 — Support KB product content (agent 6/10)

Scope: User-facing Support Knowledge articles about Descrybe product, workflows, how-tos, and troubleshooting.
Storage: support_kb_articles (goose 032_support_kb_auto_reply.sql). Admin UI: /admin/support/knowledge.

Seed

JSON corpus: scripts/seed/support-kb-articles.json
Command:

cd apps/api
go run ./cmd/seed-support-kb -postgres $env:DATABASE_URL
# or rely on DATABASE_URL from the environment / root .env

Idempotent upsert on slug. Articles are published with keywords/intent_keys for FAQ auto-match.

Images

Markdown bodies reference existing apps/web/static assets (no generated images):

Asset Used in
/descrybe_preview.png What is Descrybe
/descrybe_logo.png What is Descrybe
/import_suppliers.png Getting started, import feeds
/enhance_products.png Getting started, AI titles/descriptions
/export_data.png Getting started, export feeds
/import_taxonomy.png Feed mapping

Accuracy sources

README, apps/web/src/lib/components/site/data.ts, pricing-data Free/credits FAQ, docs/getting-started.md, docs/free-tier.md, docs/store-connectors.md, docs/eprel.md, docs/tutorial.md, docs/marketing-suite-user-guide.md, processing ParseV1ProcessingType / EAN validation in v1_process_handlers.go.

Explicit non-claims: FTP unsupported; Amazon export preset is marketing graphic / backlog (shipped presets: Google Shopping, Meta, custom); marketing throughput stats from homepage are not repeated as verified benchmarks in KB bodies.